I purchased 2 head bands on aug 10th 2018 for my daughter I also purchased a Hot Form Pour Strip Repeat shirt set of 3 chockers my daughter wanted on aug 9th 2018 this stuff was purchased for when she started school this year she only wanted one of the chockers but they didnt sell it seperatly so I purchased the 3 pack for her she wore the one chocker she wanted one time and it broke she wore the cat ears headband to school one time the headband is wrapped in a string she came home from school with the headbands string coming off of it this should not happen after one use for any item I am wanting to return these items I have the original reciept for both items I went to the store with the items and the reciepts and was told by the manager that they can not return these items even though I had the reciepts and it was within 45 days of purchase for both items because when they sold the items to me they were in good shape a defualty item happens it looks good but when the customer gets the item home it then shows the issues the issue here being that whatever they used to keep the string on wasnt enough or they missed putting something on to hold the string on more and thr chocker the clasp came off so whatever they used to keep that on wasnt on enough it happens but this isnt my fault and since I have the reciept and I am within the 45 days I just want my money back and they take the items back the store wont help and I tried coorportar and it directs you to customer service when customer service answered I asked if thry can help me with a store purchase and they said yes I told her what happened and then she said I cant help you she said the store needs to help you I said they wont she said sorry I asled for anoyher coorporate number and she said we cant give put that information she said you have to find out that information yourself I have never heard if a company that cant give out a coorporate number this company seems to be hiding because I called the store also and they told me they can only give me he customer service number seems odd that they can only give me a number to someone that cant help and the store wont help so who do I contact I guess I am left with calling my local news stations and news papers since the store and customer service dont want to help and the company wants to hide I am guessing they know their items are defaulty and cheap and this is an issue and so that is why the coorporate number cant be given out so they can hide from dealing with these issues I will be postong to facebook also and contacting local news tv stations and news papers guess this is also why alot of these stores are starting to close people dont realize the customers are what keep your stores in bussiness and when you do this stuff enough people will stop shopping at your stores which means you will start closing stores and eventually go out if business you are already closong stores and based on your reviews guessing going out of business isnt that far from happening this is a good reason why you are loosing customers because of things like this and you dont want to fix itm I purchased 2 head bands on aug 10th 2018 for my daughter I also purchased a set of 3 chockers my daughter wanted on aug 9th 2018 this stuff was purchased for when she started school this year she only wanted one of the chockers but they didnt sell it seperatly so I purchased the 3 pack for her she wore the one chocker she wanted one time and it broke she wore the cat ears headband to school one time the headband is wrapped in a string she came home from school with the headbands string coming off of it this should not happen after one use for any item I am wanting to return these items I have the original reciept for both items I went to the store with the items and the reciepts and was told by the manager that they can not return these items even though I had the reciepts and it was within 45 days of purchase for both items because when they sold the items to me they were in good shape a defualty item happens it looks good but when the customer gets the item home it then shows the issues the issue here being that whatever they used to keep the string on wasnt enough or they missed putting something on to hold the string on more and thr chocker the clasp came off so whatever they used to keep that on wasnt on enough it happens but this isnt my fault and since I have the reciept and I am within the 45 days I just want my money back and they take the items back the store wont help and I tried coorportar and it directs you to customer service when customer service answered I asked if thry can help me with a store purchase and they said yes I told her what happened and then she said I cant help you she said the store needs to help you I said they wont she said sorry I asled for anoyher coorporate number and she said we cant give put that information she said you have to find out that information yourself I have never heard if a company that cant give out a coorporate number this company seems to be hiding because I called the store also and they told me they can only give me he customer service number seems odd that they can only give me a number to someone that cant help and the store wont help so who do I contact I guess I am left with calling my local news stations and news papers since the store and customer service dont want to help and the company wants to hide I am guessing they know their items are defaulty and cheap and this is an issue and so that is why the coorporate number cant be given out so they can hide from dealing with these issues I will be postong to facebook also and contacting local news tv stations and news papers guess this is also why alot of these stores are starting to close people dont realize the customers are what keep your stores in bussiness and when you do this stuff enough people will stop shopping at your stores which means you will start closing stores and eventually go out if business you are already closong stores and based on your reviews guessing going out of business isnt that far from happening this is a good reason why you are loosing customers because of things like this and you dont want to fix it. 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